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All too many times overwhelmed caregivers are physically and emotionally depleted and need to take time to rest and care for themselves. Believing in a holistic approach to caregiver stress and a strong commitment to helping our members find the right solutions, we created this blog to help you connect with others who, like you, may be facing the same eldercare issues and challenges. Feel free to comment, ask questions, and submit articles. Please forward the blog link to your family and friends. They'll be glad you did.

Warm regards,

Patricia Grace
founder & CEO
Aging with Grace

Monday, December 20, 2010

A simple apology goes a long way...

When eldercare providers tell families about a medication error or some other slip up that happened under their care, the family or resident is twice as likely to recommend that provider to someone else than if they had not been told about the mistake. However, the disclosure does open the door for legal action.

Admitting a mistake goes along way, says Patricia Grace, CEO, Aging with Grace.
"One is that you made a mistake, and the other is that you are prepared to disclose it to the family,” says Grace. “The eldercare provider is always fearful that any admission of error will lead to a lawsuit, however there is no evidence that residents or families would be any more likely to sue if this was disclosed to them.”

Most kids growing up hearing that "honesty is the best policy," and that is certainly the case when dealing with family members that entrust their elderly loved ones to a providers care.

Remember it's not the crime that gets most people in trouble...it's the lie and the cover up!

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Low Vision Therapy Services

Children of Aging Parents (CAPS)

Well Spouse Association

U.S. Administration on Aging


Nursing Home Compare

Senior Safety Online

Mature Market Institute

Connections for Women

50Plus Realtor

Alzheimer's Speaks

Official VA Website